Category: Services

Outsource Your Chores: A Look at the Service-On-Demand Economy

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Is there a pile of laundry or dirty dishes waiting for you at home? Now you can skip the hassle of chores and outsource that work instead. By leveraging the social connectivity of the internet, new service-on-demand companies like TaskRabbit, Handybook and Alfred Club make it easy to outsource your chores.

While the outsourcing of chores certainly benefits the individual ridding themselves of the work, will this mass redistribution of labor mean that chores can be completed with greater collective efficiency? To evaluate this question, we want to consider how companies are positioning themselves to reap the benefits of operational advancements like global task optimization and continuous learning in the new service-on-demand framework.

With a mindset toward operating efficiency, a breakdown of the business models behind TaskRabbit, Handybook, and Alfred Club provides a powerful narrative of why first-mover TaskRabbit should be worried about the growing Handybook, and why both of them should take a second look at recent upstart Alfred Club.

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Turning Data into Profit at Caesars Palace

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When you walk into a casino today, with every slot machine pull and roll of the dice, owners are collecting more data points in what is already one of the richest environments for tracking customer behavior. By analyzing these treasure troves of customer data, casinos can knowledgeably deliver a personalized experience to each and every customer.

It wasn’t always this way though. Before the advent of loyalty programs, the average player came and went with barely a free gin and tonic to show for the visit. There was value being left, quite literally, on the table.

So how did Caesars Entertainment go from an enterprise where operating decisions were based on intuition and experience to one built on data, analytics, and experimentation?

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